Convert big data to great customer experience


HOTEL REPUTATION MANAGEMENT

Increase buyer conversion rate


  • Online Review Analytics

    Analyze guest reviews on more than 100 online travel sources and the social web in order to make informed decisions on a service and operational level.

  • Social Media Monitoring

    Keep track in real-time what is being said about you on all popular social sites. Advanced keyword discovery, sentiment analysis & influencer scoring.

  • Competition Benchmark

    Make use of the Reputize Index ™ to compare your performance with the competitors. Drill down data by semantic topics for each property within your hotel group.

  • The Reputize Index ™

    The Reputize Index ™ is a reputation score based on the aggregated data from all online reviews. The algorithm was developed in conjunction with industry experts and academics.

  • Sentiment Analysis

    Advanced keyword discovery and Natural Language Processing (NLP) technology is available at your fingertips to provide you with deep insight into guest sentiment

  • Get Alerts & Respond

    Get the right member of the staff to respond every time a review meeting your specific criteria is published on the web. Receive instant SMS or e-mail alerts.

  • Bespoke Support

    A dedicated account manager will listen to your special needs and will carry on with the setup and data integrations.

  • Corporate reporting

    Executive view over all managed properties. Customize and trigger reports whenever needed.

REVENUE TOOLS THAT ADAPT TO YOUR HOTEL

We make things simpleā€¦


  • The most powerful price control tool. Save time and money

    Much more than a Shopper and a Checker, it gathers an endless amount of data in real time so you can make and optimise quality revenue decisions. You will be able to compare your prices with those of over 100 OTAs simultaneously as well as your competitor hotels. Ensure you are selling your rooms at the appropriate rate at all times.

  • Full, comparative searches

    Make as many searches and comparisons as you wish, including a 180-day view. The advanced filter system available on Price Seeker provides you with all the information you need. Play with the data as you wish in graphics and tables with endless options and consult your search history when you need to.

  • Personalised alert system. Be informed


    The advanced, personalised alert system Price Seeker boasts allows you to configure and decide when you wish to be informed of changes regarding prices, always in accordance with your criteria. Wherever you are, you will receive an email informing you of all the details.

  • What is the demand forecast for my region?

    You won't need to ask twice. Price Seeker also offers you the demand forecast for your region. A correct forecast can be a determining occupancy factor and having this information at hand means possessing an extra detail to consider before making any decisions.

  • 100% configurable, 100% customised

    With Price Seeker you can configure every last detail, including all the parity reports and competitor reports you deem necessary. These can be exported to Excel so you can take them with you or you can consult them directly on the platform.

  • Information is the key to success. This is only the beginning.

    Make predictions, stay ahead of the market, gain an advantage over your competitors, save time and money, focus on what's important to you, leave the tool to work for you, enjoy full control over prices and parity. All of this and more is possible only with Price Seeker.

CONTACT US



+30 699 699 1001

info@hotelsoft.gr